According to the IDC MarketScape report, “Appian supports the development of AI agents and offers a copilot for interactivity between users and LLMs.”

Appian has embedded AI into business processes for years, making them faster, smarter, and more adaptable.

The latest advancements further strengthen this capability with innovations such as Agent Studio for creating and managing AI agents; AI Document Center for enterprise intelligent document processing; and Smart Search, an AI-driven semantic search feature that enables record retrieval across Appian’s unified data fabric.

“The true power of AI lies in its integration within core business processes. We believe Appian’s consistent focus has been on optimising critical operations, and our recognition by IDC MarketScape as a Leader in Business Automation Platforms underscores our commitment to embedding AI with purpose and governance,” said Sanat Joshi, Executive Vice President, Product & Solutions Appian.

“By enabling AI agents and intelligent automation to work in concert, we empower our customers to accelerate operations and responsibly scale AI benefits across their enterprise, driving measurable business impact.” says Joshi

The Appian Platform empowers organisations to orchestrate and transform their most critical business processes. By embedding advanced AI capabilities into every layer of process automation, Appian enables organisations to achieve greater agility, insight, and impact.

Appian recently sponsored an IDC InfoBrief (doc #EUR153306825, June 2025) to show how business processes and process automation platforms create a strong foundation for organisations to identify, develop, and deploy AI capabilities.

It ​also shows how organisations in banking, insurance, government, and life​ sciences are currently working with AI, their future AI plans and priorities, and the​ challenges they are working through.​

Download the study to discover:

• How to move beyond personal productivity to AI use cases that generate real business value
• Why processes are an ideal container for AI impact
• The benefits of using a process automation platform as a foundation for AI 
• Spotlights on AI readiness and adoption in banking, insurance, government, and life sciences

Get the IDC InfoBrief, sponsored by Appian, Embedding AI into Processes to Drive Business Impact (doc #EUR153306825, June 2025).