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Tech Business News > Business > Why Wearing Too Many Hats Is Killing Australian Businesses
Business

Why Wearing Too Many Hats Is Killing Australian Businesses

Over half (61%) of Australian businesses are self-employed or non-employing, meaning most are run by solo operators. These business owners are wearing too many hats—acting as the creative director, IT department, marketing team, and accountant all at once.

Matthew Giannelis
Last updated: November 5, 2025 8:09 pm
Matthew Giannelis
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There were 2,662,998 actively trading businesses in Australia as of 30 June 2024, and they’re all chasing the same dream: building something successful from the ground up.

Contents
The 97% Reality: Small Business Dominates, But At What Cost?The 60% Problem: Most Businesses Don’t Make ItThe $14 Billion Burnout EconomyWhy Context Switching Is Killing Your BusinessThe Solo Trader TrapThe Real Reasons Australian Businesses FailThe Delegation Paradox: You Can’t Afford Not ToThe Insolvency WarningFinding Your Zone of GeniusThe Path Forward

But behind these numbers lies a brutal reality that most business owners discover too late—trying to do everything yourself isn’t scrappy entrepreneurship. It’s a fast track to burnout and business failure.

The reality is, as a small business owner, you’re constantly juggling a variety of tasks and being pulled in multiple directions. But that doesn’t mean you should run yourself into the ground trying to keep up.

Many business owners are naturally ambitious and driven — they’ll take on anything that comes their way and power through without hesitation.

However, that mindset can become a problem if it’s not managed carefully. It’s all about finding balance and preventing burnout.

The statistics paint a sobering picture for Australian entrepreneurs, and they’re worse than most people realise.

The 97% Reality: Small Business Dominates, But At What Cost?

Small businesses make up 97.2% of all businesses in Australia, with the Australian Bureau of Statistics defining a small business as having fewer than 20 employees.

But here’s what that really means: over half (61%) of Australian businesses are self-employed or non-employing. These aren’t businesses with teams—they’re solo operators trying to be the creative director, IT department, marketing team, and accountant all at once.

The burden is crushing. Recent research reveals that small business owners are the employment type most likely to be experiencing burnout in the last 12 months, with 35% often or always feeling burnt out, compared to 26% of full-time employees.

Think about that: business owners—who are supposed to have the freedom and flexibility of running their own show—are burning out at higher rates than traditional employees.

The 60% Problem: Most Businesses Don’t Make It

If you’re thinking about starting a business in Australia, here’s the number you need to know: 60% of businesses in Australia will fail within their first three years of operation, with 20% of businesses failing in their first year.

Even more sobering? About 48% of all new Australian business start-ups fail within the first four years, and just 77 per cent make their first anniversary.

But here’s the truly devastating part that most people miss: of those who fail, 50% are profitable. Let that sink in. Half of the businesses that close their doors are actually making money.

They’re not failing because they have a bad product or no customers—they’re failing because the owners are overwhelmed, exhausted, and can’t keep all the plates spinning.

The $14 Billion Burnout Economy

The cost of trying to wear too many hats isn’t just personal—it’s economic. Burnout and stress-related absenteeism costs the Australian economy an estimated $14 billion annually.

And Australia’s burnout problem is significantly worse than the global average: an alarming 61% of Australian workers reported experiencing burnout, compared to the global average of 48%.

For business owners specifically, 89% of small business owners reported feeling burnt out from work in the past at least sometimes, compared to 67% of full-time workers.

The entrepreneurial dream has become an entrepreneurial nightmare, with small business owners facing financial pressures, isolation, and long working hours.

Why Context Switching Is Killing Your Business

When you’re jumping between designing your marketing materials, troubleshooting your website, chasing invoices, and trying to actually deliver your core service, your brain pays a massive tax. Every switch between creative work and administrative tasks drains your mental resources.

The data backs this up. Twenty-six per cent of Australians would not start a business in 2025 due to the stress and uncertainty of running one, while 20% said they wouldn’t start a business because it’s too risky in the current economy.

The reputation of business ownership has become tarnished—not because the business models don’t work, but because the lifestyle is unsustainable.

Consider the reality: Australia ranks 32nd out of 41 countries when it comes to work-life balance with almost 13% of full-time workers working very long hours. Business owners are at the extreme end of this spectrum, working longer hours than almost anyone else while simultaneously managing multiple complex roles.

The Solo Trader Trap

The survival statistics for solo operators are particularly grim. The survival rate of new non-employing businesses is poor with just 74% still operating after the first year and only 47% still standing after four years.

Compare that to businesses with employees: the four-year survival rate is 72% for new businesses with 20-199 employees and 70% for businesses with five to 19 employees.

The message is clear: businesses that distribute responsibilities across multiple people survive at dramatically higher rates. Yet many entrepreneurs convince themselves they can’t afford to hire help, even as they work themselves into the ground.

The Real Reasons Australian Businesses Fail

According to the Australian Banking Association, the reasons for small business failure include insufficient leadership and management, inadequate market research, poor financial management, underestimating competitors, and product and services issues.

Notice what ties these together? They’re all problems that worsen when you’re spread too thin.

You can’t conduct proper market research when you’re rushing between client calls and bookkeeping. You can’t develop strong leadership when you’re exhausted from technical troubleshooting. You can’t manage finances effectively when they’re the last thing you get to at 10pm after a 14-hour day.

The Delegation Paradox: You Can’t Afford Not To

The most common objection to hiring help is cost. But consider this: the average small business loan amount requested in Australia is $94,845, suggesting many businesses can access capital. The real barrier isn’t money—it’s mindset.

Every hour you spend on low-value tasks is an hour you’re not spending on the high-value work that only you can do.

When you’re processing invoices instead of cultivating client relationships, you’re not saving money—you’re actively losing it. When you’re troubleshooting plugins instead of developing strategy, your business stagnates.

The Insolvency Warning

The current economic environment is making this worse. There were 11,364 companies in various stages of insolvency at the start of the financial year 2025, with 8,212 businesses entering external administration or controller appointments for the first time between July 2024 and January 2025—an increase of 45.5% compared to the previous period.

Recent data indicates the failure rate for Australian businesses reached 5% in August—the highest level since January 2021 amid the COVID-19 pandemic.

The businesses struggling most? Small operators exposed to soft consumer demand while dealing with rising costs—exactly the businesses where owners are wearing the most hats because they “can’t afford” help.

Finding Your Zone of Genius

Here’s what successful business owners eventually realise: your job isn’t to do everything. It’s to do the specific things that only you can do exceptionally well.

The data on business size is instructive here. While 97.2% of businesses in Australia are small businesses (0-19 employees), the ones that grow beyond the solo operator stage have dramatically better survival rates.

The Path Forward

Breaking free from the too-many-hats trap starts with three honest questions:

First: What percentage of your time is spent on work that energises you versus drains you? If it’s less than 30%, your business model is broken regardless of profitability.

Second: What tasks could someone else do 80% as well as you for 20% of what your time is worth? Those are your immediate delegation candidates.

Third: If you continue at your current pace for five more years, will you still want to be in business? If the answer is no, you’re building yourself a job you’ll eventually hate, not a business that serves your life.

The statistics don’t lie: 60% of Australian businesses fail within three years, many while profitable. Thirty-five per cent of small business owners often or always feel burnt out. The economy loses $14 billion annually to burnout and stress.

These aren’t just numbers—they’re warnings. Every entrepreneur who closed a profitable business because they were exhausted started out thinking they could handle it all.

Every business owner suffering burnout right now once believed wearing multiple hats was the mark of a dedicated founder.

Your business doesn’t need you to be good at everything. It needs you to be brilliant at the few things that truly matter—and wise enough to delegate the rest before you become another statistic.

The question isn’t whether you can wear all those hats. The data has already answered that: most people can’t, at least not for long.

ByMatthew Giannelis
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Secondary editor and executive officer at Tech Business News. An IT support engineer for 20 years he's also an advocate for cyber security and anti-spam laws.
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