According to Tech Masters, businesses need to ensure their IT infrastructure is equipped not only to handle larger data volumes but also to enhance performance and streamline business processes as they grow.
“Scalability in IT systems provides multiple advantages. Scaling your systems will ensure your business is ready for both expected and unexpected growth, allowing for smooth operations even in peak demand periods,” said Tech Masters Edmonton Chief Executive Officer, Stacy Miskew.
The managed IT & services solutions provider also pointed out that as enterprises implement their digital transformation strategies and introduce new products, the need for IT infrastructure capable of managing increased transactions and data flow becomes more critical than ever.
“The flexibility to scale your IT resources as your business grows is an essential factor in ensuring that your operations continue to run smoothly while keeping up with changing demands.” Miskew said
Tech Masters further explained that IT systems often operate in cycles of idle capacity and overload, and that understanding these fluctuations is key to maintaining optimal performance.
Internal and external factors, such as fluctuating demand during peak sales periods or unforeseen operational challenges, can place significant strain on computing resources.
“For example, statistics from Cloudflare in 2023 revealed a 27% increase in traffic during key retail days like Black Friday and Cyber Monday,” said Miskew
“These seasonal peaks can significantly challenge a company’s IT infrastructure, particularly in e-commerce environments where providing a seamless user experience is essential to customer satisfaction and retention.”
“If your systems aren’t prepared to handle these spikes, you risk customer frustration, lost sales, and long-term reputational damage.” he said
As businesses grow, the demand for IT resources only intensifies. The increase in online transactions, customer data, and digital products puts additional pressure on systems.
“Without the proper scalability in place, performance can suffer, which can directly impact user experience and business success,”
“A delay in processing, poor website performance, or system crashes during high-traffic periods can drive customers away and severely harm your bottom line. Scalability allows businesses to be proactive, not reactive, when it comes to managing their IT systems.” Miskew said
Miskew also emphasised that scalability isn’t just about reacting to increased data and transactions—it also contributes to long-term business strategy.
“By planning for scalability from the outset, businesses can avoid the costly pitfalls of ad-hoc IT fixes that may arise when trying to cope with rapid growth,”
“Scalability gives businesses the flexibility to meet both anticipated and unforeseen demands,” said Miskew. “It’s a key element of long-term planning, ensuring that businesses don’t just keep up with growth—they stay ahead of it.”
Canada’s IT Services market is projected to generate US$32.41 billion in revenue by 2025. A significant contributor to this growth is IT Outsourcing, expected to reach US$12.93 billion, solidifying its role as a key driver in the sector’s expansion.
The United States is set to lead the global IT services market, with projected revenues reaching $550.30 billion in 2025, underscoring its dominant role in the industry.
Meanwhile, Canada’s IT services sector is seeing a notable rise in demand for cloud computing solutions, as businesses seek to enhance data storage and security capabilities.
Australia’s IT spending is set to hit A$146.85 billion in 2025, an 8.7% increase from 2024. The software sector is expected to grow 13.4%, reaching A$45.85 billion.
