Newgen Software, a global provider of AI-enabled digital transformation platform, announced that BankVic—an Australian mutual bank—serving police, emergency, and health workers selected the NewgenONE platform to streamline its day-to-day operations and offer superior member experiences.
Leveraging the AI-enabled, low-code platform—NewgenONE—the member-owned bank centralised its enterprise-wide workflows. The integrated platform enabled the bank to expand its operations while:
- maximising efficiency
- improving member experiences
- strengthening compliance and risk management
CIO of BankVic Shane Kuret said, “At BankVic, delivering exceptional experiences to our members is at the heart of all our efforts,”
“We carefully selected NewgenONE because the platform offers so much more than just technology; it has empowered our team and streamlined processes significantly,” said Kuret
“True innovation stems from strategic planning, skilled execution, and a culture of continuous improvement. These values are integral to us, which is why we partnered with Newgen.” he said
Speaking about the partnership, R Krishna Kumar, Australia Business Head, Newgen, said, “We are delighted to collaborate with BankVic as they embrace the future of digital banking.
“Our platform provides all the capabilities banking leaders need to address unique challenges, overcome process inefficiencies, and integrate both internal and external customer journeys,”
“Together, we are leading the charge in creating a new era of efficient, customer-centric banking.”
Newgen is the leading provider of AI enabled unified digital transformation platform with native process automation, content services, and communication management capabilities
BankVic was established in 1974 to improve the financial well-being of Victoria Police members and their families. Since then, the bank has grown to more than 100,000 members
