Australia Pacific Airports Corporation Limited (APAC), operator of Melbourne Airport, has selected KPMG to manage application services across its newly implemented Microsoft Dynamics core technology platform.

KPMG will support Melbourne Airports Microsoft Dynamics implementation across Financials, Supply Chain, Sales, Customer Service and Marketing. This includes management of system updates, on-going enhancements and incidents.

The multi-year engagement has a strong focus on “solution evergreening” to help Melbourne Airport maximise investment in the Microsoft Dynamics platform through assessment and up-take of Microsoft’s on-going and regular innovations.

APAC Chief Information Officer Anthony Tomai said, “As part of our accelerated transformation program to replace our core back office platforms, we were looking to broaden our focus from technology services to business outcomes.“

“KPMG’s approach and capabilities fit firmly with this goal. Working with KPMG will help us to widen our breadth of expertise and ensure that our systems provide real value to our operations and customers.” said Tomai

KPMG Partner Rayan Stephan said that the engagement reflects a market in which clients want more than incident management from their AMS provider and KPMG’s “Powered Evolution” approach reflected this. 

“We are delighted to have been selected by APAC to ensure that its ongoing investment in Melbourne Airport’s Software as a Service platforms is optimised,” said Stephan

“Our Powered Evolution approach provides clients with an augmented Application Managed Services model with a business mindset at the core of the service offering beyond the traditional resolution of incidents in the technology platform,”

We look forward to bringing together cross-functional expertise from across KPMG to enhance the value of Melbourne Airport’s operational transformation beyond the technology platform,” he said.