Thursday, July 7, 2022

Media Releases

Half of Service Agents Admit to Botching Customer Service Calls, Research Finds

Outdated technologies are causing customer frustration, inaccuracies, and slow response times, say contact centre workersMore than half of customer service agents say they botch how they record customer requests during service calls -- with nearly 40% admitting they regularly...

Auth0 Credential Guard Detects Breached Passwords Faster to Prevent Account Takeover

New feature adds a dedicated security team and support for multiple languages to prevent fraudulent access with stolen credentialsAuth0, a product unit within Okta, today announced the general availability of Credential Guard, a new security feature that helps enterprises prevent account...

Pentanet leverages new revenue opportunities with neXus and GFN

Pentanet Limited is pleased to provide a business update on two key expansion  areas as it continues to actively progress new revenue opportunities in both the telecommunications and cloud  gaming markets. This includes the planned upgrade and expansion of...

25 years of empowering women in STEM

For 25 years – long before it was a hot topic on the political agenda – Women in Technology (WiT) has been advocating for gender equality on behalf of women studying or working in professions within information technology and...

Mearth Raises Bar for Australian E-scooter with the RS Series

Electric scooters have proven their convenience, reliability, and affordability for commuters, especially at the onset of the pandemic. Many also regard e-scooters as eco-friendly devices that help reduce carbon emissions in the transport sector. Since its popularity skyrocketed recently,...

CartonCloud Raises $12 Million To Launch US Expansion And Accelerate Software Development

Software company CartonCloud has successfully completed a capital raise of $12 million from MA Financial to fund expansion into the North American logistics market and further develop its transport and warehouse management system.Headquartered in Burleigh on the Gold Coast, CartonCloud’s pioneering...

Airservices begins development of Australia’s Flight Information Management System

Airservices Australia has selected four companies to begin prototyping Australia’s first Flight Information Management System (FIMS) which will support the safe and efficient integration of emerging airspace users, including drone operators and air taxis, into Australia’s low-altitude airspace.FIMS will...

SAP and Icertis Expand Partnership to Deliver Enterprise Contract Intelligence

SAP SE and Icertis today announced an expanded partnership for enhanced contract management to help companies increase efficiency, minimise risk and realise the full intent of their agreements. The partnership, which includes a financial investment from SAP in Icertis,...

2022 NSW Australian of the Year – ATSE Fellow Professor Veena Sahajwalla FTSE FAA

The Australian Academy of Technology and Engineering (ATSE) congratulates and celebrates Professor Veena Sahajwalla once again on being named NSW Australian of the Year 2022.Professor Veena Sahajwalla is recognised for her leadership in research into waste as a reusable...

Tencent Cloud Collaborates with Kydon Group

Offer Cloud Computing and Cutting-edge Technology Courses in Southeast AsiaTencent Cloud, the cloud business of global technology company Tencent, and Kydon Group, Asia’s leading digital learning agency headquartered in Singapore, today announced the collaboration to jointly develop and offer cloud...

Promoted Content

As The Cost Of Living Soars New Technology Is Helping Australians

The Australian technology industry is facing an employment crisis. The COVID border closures and a growing reliance on digital...